SSH connection failure on fileservice.abrigo.com

Incident Report for Abrigo

Resolved

SSH connections for file transfer were unavailable between 2:12 am ET and 11:02 am ET on July 14. HTTPS connections were not impacted and continued to function normally throughout. Any file transfers that were attempted via SSH during this time did not succeed and would have returned a failure message to the initiating system. These transfers must be reinitiated manually if the source system does not have an automatic retry mechanism.

Posted Jul 14, 2024 - 05:30 EDT