All Systems Operational

About This Site

We recognize how important it is for you to have uninterrupted access to the applications we make available, and our infrastructure team is hard at work to mitigate unscheduled downtime. You can use this status site to see potential application interruptions and to sign up for notifications. Still have questions? Contact us at customer.support@abrigo.com.

Abrigo Connect (abrigo.thoughtspot.cloud) Operational
90 days ago
100.0 % uptime
Today
Abrigo ID (login.abrigo.com) Operational
90 days ago
99.43 % uptime
Today
BAM+ ? Operational
90 days ago
99.5 % uptime
Today
Construct (www.radiusloantrak.com) Operational
90 days ago
100.0 % uptime
Today
DiCOM Loan Review Operational
90 days ago
100.0 % uptime
Today
File Transfer (fileservice.abrigo.com) Operational
90 days ago
99.88 % uptime
Today
Fincen DirectFile (fincendirectfile.abrigo.com) Operational
90 days ago
99.98 % uptime
Today
IQ AutoScan (iqautoscan3.com) Operational
90 days ago
99.88 % uptime
Today
Loan Loss Analyzer (lla.abrigo.com) Operational
90 days ago
99.81 % uptime
Today
Online Portal Now Operational
90 days ago
100.0 % uptime
Today
ProfitCents (www.profitcents.com) Operational
90 days ago
100.0 % uptime
Today
Sageworks Analyst (www.sageworksanalyst.com) Operational
90 days ago
100.0 % uptime
Today
Sageworks API (api.sageworks.com) Operational
90 days ago
100.0 % uptime
Today
ValuCast CECL (www.valucastcecl.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 21, 2024

No incidents reported today.

Feb 20, 2024

No incidents reported.

Feb 19, 2024
Resolved - On February 18, 2024, Abrigo's file transfer service was interrupted. During this time, all SSH and SFTP services remained available and all file transfers were successfully received and queued by Abrigo. There was a delay in processing ingested data and moving it to BAMDATA folders. As of 1:00 PM ET on February 20, 2024, all queued data was processed, moved to the appropriate BAMDATA folders and ready for import into BAM+.

Abrigo recommends that you review audit logs for Daemon errors or missed runs and check for missing imports or scenario runs between February 18-20. You can manually run the Daemon from the Scheduled Jobs page to import the data if required, and if necessary, you can rerun scenarios for previous days to ensure no alerts were missed.

Feb 19, 00:00 EST
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Resolved - HTTSP name resolution failed during this period. Attempted HTTPS transfers returned a 502 error for 31 minutes. Subsequent retries would have been successful. SSH/FTPS transfers were not impacted during this window.
Feb 15, 09:00 EST
Feb 14, 2024
Completed - The scheduled maintenance has been completed.
Feb 14, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 20:00 EST
Scheduled - Abrigo will be performing maintenance on the file transfer service. Customers will be unable to upload files during this maintenance window. Most customer files will automatically retry once service is restored. If your service is not set to automatically retry and you receive an upload failure notification during this window, please retry after the completion of the maintenance window.
Feb 14, 11:34 EST
Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024
Completed - The scheduled maintenance has been completed.
Feb 11, 10:23 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 20:00 EST
Scheduled - ValuCast's production environment will be migrating to AWS during this time period and will be unavailable until the migration is complete.
Feb 9, 18:51 EST
Feb 10, 2024

No incidents reported.

Feb 9, 2024
Feb 8, 2024

No incidents reported.

Feb 7, 2024

No incidents reported.