Sageworks navigation bar failing to load

Incident Report for Abrigo

Resolved

This incident has been resolved.

Posted May 01, 2025 - 08:48 EDT

Monitoring

A fix has been applied, and Abrigo is continuing to monitor the results.

Posted May 01, 2025 - 08:44 EDT

Identified

An issue preventing the Sageworks navigation bar from loading has been identified. The issue is actively being remediated. Users may see errors sporadically while remediation continues. Full remediation and restoration to normal operation is expected within the next 30 minutes.

Posted May 01, 2025 - 08:28 EDT

This incident affected: Sageworks Analyst (www.sageworksanalyst.com) and Sageworks API (api.sageworks.com).