Borrower-facing functionality is unavailable
Update - We are continuing to monitor for any further issues.
Nov 05, 2026 - 14:16 EST
Monitoring - The Sageworks platform is available, with the exception of borrower facing capabilities. Updates on restoration timing will be posted as they are available.
Nov 03, 2026 - 08:00 EST

About This Site

We recognize how important it is for you to have uninterrupted access to the applications we make available, and our infrastructure team is hard at work to mitigate unscheduled downtime. You can use this status site to see potential application interruptions and to sign up for notifications. Still have questions? Contact us at customer.support@abrigo.com.

Uptime over the past 90 days. View historical uptime.
Abrigo Connect (abrigo.thoughtspot.cloud) Operational
Abrigo Fraud Detection Operational
Abrigo ID (login.abrigo.com) Operational
AskAbrigo (ai.abrigo.com/ask) Operational
BAM+ Operational
Construct (construct.abrigo.com) Operational
DiCOM Loan Review Operational
File Transfer (transfer.abrigo.com) Operational
Fincen DirectFile (fincendirectfile.abrigo.com) Operational
IQ AutoScan (iqautoscan3.com) Operational
Loan Loss Analyzer (lla.abrigo.com) Operational
Online Portal Now Partial Outage
ProfitCents (www.profitcents.com) Operational
Sageworks Analyst (www.sageworksanalyst.com) Operational
Sageworks API (api.sageworks.com) Operational
TPG Hosted Operational
ValuCast CECL (www.valucastcecl.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 8, 2026

No incidents reported today.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Unresolved incident: Borrower-facing functionality is unavailable.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Sageworks Analysis, Sageworks API and Online Portal Now
Resolved - The Sageworks platform is now available, with the exception of borrowing facing capabilities. Please check your email for more specific details.
Nov 3, 14:23 EST
Update - We are continuing to monitor for any further issues.
Nov 2, 07:11 EST
Monitoring - The Sageworks platform is now available, with the exception of borrower facing capabilities. Please check your email for more specific details.
Nov 2, 07:11 EST
Update - We are working diligently to restore access to the majority of the Sageworks suite by 8am ET Monday, November 2. Please check your email for more specific details.
Nov 1, 11:51 EST
Update - The Abrigo team continues to investigate the issue impacting Sageworks. We will provide the next update no later than tomorrow, November 1, at 11:00am ET to all designated Product and IT & Security Contacts in your institution.
Oct 31, 11:17 EDT
Identified - The Abrigo team continues to investigate the issue impacting Sageworks. Another update will be posted at 11:00am ET on Oct. 31 and sent to Product and IT & Security Contacts.
Oct 30, 20:03 EDT
Update - The Abrigo team continues to investigate the issue impacting Sageworks. At this time, we do not anticipate the Sageworks application being restored today. Another update will be posted at 8:00pm ET and sent to Product and IT & Security Contacts.
Oct 30, 16:27 EDT
Update - The Abrigo team continues to investigate the issue. We identified irregular activity in our environment, and, out of abundance of caution, we disabled the Sageworks application at approximately 11:25am ET. At this time, we do not anticipate the Sageworks application being restored today.

We are sending this and future notices to all Product and IT & Security contacts at your institution.
Oct 30, 13:27 EDT
Update - We are continuing to investigate this issue.
Oct 30, 11:19 EDT
Investigating - Abrigo is conducting emergency maintenance to the Sageworks application. We apologize for the late notice and will communicate when it is restored as soon as possible.
Oct 30, 10:58 EDT

Nov 2, 2026

Nov 1, 2026

Oct 31, 2026

Oct 30, 2026

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

October 2026 Patching & Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 18:00 EDT
Scheduled - Abrigo will be performing regular patching and maintenance starting Saturday, Oct 24th, at 6:00pm EDT to Sunday, Oct 25th, at 6:00pm EDT. Customer impact is expected to be minimal. Any slowness or service interruption should be brief and most likely to occur late Saturday night into early Sunday morning.
Oct 23, 17:33 EDT
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